Privacy Policy

1. Who we are

Studio Protea is a website design studio based in Centurion, Gauteng, South Africa. This policy explains how we collect, use, store, and protect personal information in line with the Protection of Personal Information Act, 2013 (POPIA). For any privacy question, email admin@studioprotea.co.za.

2. Information we collect

We only collect information you choose to give us. When you submit our enquiry form, we collect your name, email address, phone number (if provided), business name, and the details of your message. We do not collect special personal information, and we do not knowingly collect information from children.

3. Why we collect it

• To respond to your enquiry and prepare a quote.
• To communicate with you about a project you have asked us about.
• To keep basic business records of work discussed and delivered.

We do not sell your information, and we do not add you to marketing lists without your consent.

4. How we store and protect it

Enquiries are stored in a secure, access-controlled database hosted by our infrastructure provider. Access is restricted to Studio Protea. The site is served over HTTPS. While no system can be guaranteed completely secure, we take reasonable technical and organisational measures to protect your information from loss, misuse, and unauthorised access.

5. Sharing with third parties

We share information only with service providers who help us run this website and our business — for example hosting, database, and email providers — and only to the extent they need it to provide those services. We may also disclose information where we are legally required to do so.

6. Retention

We keep enquiry information for as long as needed to respond to you and to meet legitimate business and legal record-keeping needs. You may ask us to delete it sooner.

7. Cookies and analytics

This website uses only the cookies and local storage necessary for the site to function. We do not run advertising trackers on this site. If we add analytics in future, this policy will be updated to say so.

8. Your rights under POPIA

You have the right to ask what personal information we hold about you, to have it corrected or deleted, to object to its processing, and to withdraw consent. Send any request to admin@studioprotea.co.za. You also have the right to lodge a complaint with the Information Regulator of South Africa.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

10. Contact us

Studio Protea, Centurion, Gauteng, South Africa — admin@studioprotea.co.za. You can also use our contact page.